Davis-Moore Blog

We wanted to share a few emails that we have received from some of our service customers!

I called the service department about missing my original oil change and Mike Ivy (Nissan service advisor) made sure my car was brought in today and accomodated my schedule so that I would not miss work.  He helped me before with a flat tire, he is just the best at helping me out! He was very professional yet personable, which I find extremely impressive. I wanted to make sure he was recognized for his wonderful contribution to Davis-Moore Nissan Service Department.  Thank you.

Sincerely,

Lisa Stiles 

I want to comment about the excellent customer service I received at the Nissan Service Department. The staff was very helpful in finding our what was the problem with my issue, repaired it and the charge was acceptable. The service rep Jordan Long was quite professioal and kind. The techs did their jobs very well. Thank you!

Larry Gunkel

At Davis-Moore we pride ourselves in providing top quality service to all of our customers. Here are some comments from Nancy, who recently had some service done at Davis-Moore.

I have been doing business with Davis-Moore for approximately 10 years. In that 10 years I have been treated with the upmost respect. Today was NO exception. Your service team is the best, but I am sure you know that. Being a widow, you just never know when someone is going to put something over on you, especially when it comes to cars. In my dealings with your firm that has NEVER been a concern to me. My service person “Bob” is absolutely the best when it comes to telling you the truth and making sure you understand. I hope you understand what an asset he is to your service department. Having full faith and trust in his judgement and just knowing that he cares and understands the need of the customer is a gift to your firm. Thank you, thank you for employing caring sensitive people, who’s goal is to give the best possible service to it’s customers. I was a customer service manager for many years, and to employ such persons is a win win deal for you and your staff. My hat is off to you, and most certainly “Bob”. He is the best!

We work hard so that each of our customers can have an experience like this. If your vehicle is in need of service, contact us to set up your service appointment now and learn why Davis-Moore is Your Kind of Dealership.